TASK 1:
You should spend about 20 minutes on this task.
You recently ordered a small item online but when it arrived, it was damaged.
Write a letter to the company that sold you the item. In your letter:
· give details about the order you made
· explain what was wrong with the item
· tell the company what you want them to do about it
You should write at least 120 words. You do not need to include your name or addresses. Your response will be evaluated in terms of Task Fulfillment, Organization, Vocabulary and Grammar.
TASK 2:
You should spend about 40 minutes on this task.
Write about the following topic:
Working from home has become more common with technological advances; however, it has many challenges connected with it. What are some of the problems that someone working from home may face? What can be done to solve these problems?
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should write at least 250 words. Your response will be evaluated in terms of Task Fulfillment, Organization, Vocabulary and Grammar.

